Frequently Asked Questions
- Do Country Mun have a shop?
- What shows do Country Mun attend?
- Are Country Mun products British Made?
- Are Country Mun products durable?
- How do I know what size for my dog?
- How do I choose a product suitable for the purpose required?
- What is the cost of post and handling to UK destinations?
- Does Country Mun sell and ship their products to International destinations?
- Does Country Mun welcome bulk orders?
- When can I expect my order to be delivered?
- Do prices include VAT?
- Can I return goods?
- Do Country Mun have a shop?
- No- you can purchase Country Mun products from the Country Mun website, by direct communication with the Country Mun office or see and purchase the products from the Country Mun Show Trailer at one of the numerous shows attended throughout the year.
- What shows do Country Mun attend?
- Country Mun attend approximately 50 shows throughout the UK, from Cornwall to Scotland. These range from Open Dog Shows, Country and Agricultural Shows to Championship Dog Shows (including Crufts) and large Game Fairs (including CLA). Please refer to the full list of shows for this year displayed on this web site.
- Are Country Mun products British Made?
- Products manufactured by Country Mun are all British made. With the exception of specialist Ruff Wear and Muttluk products Country Mun strives to find British Made products to compliment their range.
- Are Country Mun products durable?
- Country Mun prides itself on only selling products of the highest quality. All items are quality tested for durability and correctness for purpose required.
- How do I know what size for my dog?
- Please check the ‘How do I’ section on each product page. This gives in depth information on how to measure your dog for the product you are looking at. Always ensure you include the breed of your dog when completing your order form.
- How do I choose a product suitable for the purpose required?
- Please carefully read the product information then click the ‘How do I Measure my dog’ link on each product page. This gives information on the differences in products in that product range. Products should be chosen with the season and purpose required being considered.
- What is the cost of post and handling to UK destinations?
- Postage and handling is automatically calculated on the combined weight of your order. The cost of this is shown in the shopping cart prior to you confirming your order. Please note there is a minimum P & H charge of £2.50 per order.
- Does Country Mun sell and ship their products to International destinations?
- Yes, postage and the correct tax rates should be automatically calculated on the website.
- Does Country Mun welcome bulk orders?
- Yes, but not as part of our on-line ordering system. If you are dog club, breed society or rescue society email us at sales@countrymun.com for our special rates on bulk orders. Country Mun also welcomes trade enquiries.
- When can I expect my order to be delivered?
- Customers should allow 14 days for delivery. Goods in stock are usually dispatched within one working day.
- Do prices include VAT?
- Yes all prices include VAT – Country Mun VAT Registration Number is:679 7678 44
- Can I return goods?
- Please refer to our Terms and Conditions for this information
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